Frequently Asked Questions
Everything you need to know about our clean beauty rituals.
Are Thunderbird Skin products suitable for sensitive skin?
Yes, our formulas are specifically designed with high-quality, non-irritating botanical ingredients. However, we always recommend performing a patch test before full application.
Is your packaging eco-friendly and recyclable?
We are committed to sustainability. We use glass jars and recyclable cardboard for our outer packaging to minimize our environmental footprint.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange.
Are your products vegan and cruelty-free?
Absolutely. Thunderbird Skin is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.